Shipment of orders is by First Class or Priority Mail through Post Office (USPS), which usually will approximately take 3-
7 business days.   However, please be aware that USPS has no guarantee on time with First Class or Priority Mail
shipping.  

We ship orders next business day from North Carolina.  

Seller is not responsible for the service of transit time of the delivery.  It's provided by the carrier and it may very with
package origin and destinations, also effected by peak period, weekend, and holidays.

We are committed to customer satisfaction and pay for shipment tracking for all shipments.  However, we can not
guarantee for anything beyond our control during shipment, such as damage or missing package by the carrier.
Therefore, we would encourage customers to buy shipping insurance for your valuable orders.

Optional Insurance:
$3 for up to $50      $4 for up to $100      $6 for up to $200       $8 for up to $400

We are not responsible for the packages undelivered or damaged during shipping process by the carrier without
insurance.

We are not responsible for wrong and undeliverable addresses. Please confirm if the shipping address is correct
before you checkout and make note on the payment if the address is different.

We do not have Express Mail shipping service currently.  Therefore, there is no overnight shipping available.   So please
plan your purchase in advance and take the delivery time in consideration when you need new set of hair.  

Delivery time estimation:  

You can check Post Office website www.usps.com to estimate the delivery time by yourself.  You can use our zip code
28729 and your zip code to find out how soon you can get the package.

1). Go to www.usps.com
2). Click “Calculate a Price”
3). Fill out “From” (28729) and “To” (yours) zip codes
4). Choose “package” and click “Continue”

Again, USPS has no guarantee on time with First Class or Priority Mail shipping even though they do a pretty good job
on the delivery usually.
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E-Mail:
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Office located in:
Etowah, NC 28729
(828)-
699-9465
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